When harmful content hits your brand, your instinct might be to panic or lash...

https://www.primary-bookmarks.win/a-single-negative-review-or-viral-post-can-hit-your-revenue-faster-than-you

When harmful content hits your brand, your instinct might be to panic or lash out. Don't. Ignoring the noise risks "silent lost sales" where potential customers quietly click away to competitors