Voice AI can mess up answers when it mishears or misunderstands user input. One...

https://technivorz.com/how-do-i-design-a-spelling-alphabet-that-works-on-narrowband-phone-audio/

Voice AI can mess up answers when it mishears or misunderstands user input. One practical way to catch these errors early is by adding a readback step—like repeating order IDs back to the user for confirmation before proceeding