Voice AI can give wrong answers when it misunderstands input or fetches...

https://www.toro-bookmarks.win/voice-ai-can-give-wrong-answers-when-it-misunderstands-input-or-pulls

Voice AI can give wrong answers when it misunderstands input or fetches incomplete data. A simple way to catch errors before they reach customers is using readback controls—like having the system repeat order IDs aloud for confirmation