Patients now expect healthcare to fit into their busy lives just like banking...

https://mag-wiki.win/index.php/What_Does_a_Good_Telehealth_Support_System_Actually_Look_Like%3F_(Beyond_the_Marketing_Hype)

Patients now expect healthcare to fit into their busy lives just like banking or shopping does. Moving beyond the waiting room, video consults and secure messaging offer the speed and flexibility we have been missing