Mobile AI voice agents replace IVR menus and chatbots with natural speech. They...

https://blogfreely.net/samuel-wang09/my-ai-voice-sounds-robotic-how-do-i-fix-pacing-and-tone

Mobile AI voice agents replace IVR menus and chatbots with natural speech. They handle routine requests and route complex cases to people. Gartner estimates conversational AI will cut contact-center labor costs by $80 billion in 2026.