Maryland Cannabis POS Support Incident Postmortem Guide
https://privatebin.net/?880eec78cda42817#5B4NU25QHYE53AyvgnPFvruSaBKXxPsshkbbY8em6gUc
Support incident postmortems is an operational control, not just a software feature. For a Maryland dispensary, it connects incident timeline, severity, impact, root cause, corrective action, and follow-up