Listen without rushing to fix things, then offer one practical step, like...

https://wiki-saloon.win/index.php/What%E2%80%99s_a_Good_Boundary_Statement_About_Money_That_Still_Sounds_Caring%3F

Listen without rushing to fix things, then offer one practical step, like making a call or planning an appointment. Try: “I’m here with you. Want to call someone together?” Keep clear boundaries, and remember support may take more than one conversation.