Listen without rushing to fix things, ask what would help, and offer one...

https://johnathansgreatchat.lumenforgex.com/posts/how-do-i-set-limits-but-still-offer-help-in-a-different-way

Listen without rushing to fix things, ask what would help, and offer one practical step, like making a call together. You could say, “Want me to sit with you while we look at options?” Be clear about your limits