Getting rid of a fake or policy-violating Google review feels like a mystery,...

https://uniform-wiki.win/index.php/Can_I_Contact_Google_Support_Directly_About_a_Review_Removal%3F_The_Hard_Truth

Getting rid of a fake or policy-violating Google review feels like a mystery, but it is often possible. While results are never guaranteed and every case is unique, your chances improve significantly when you have the right evidence