Dealing with unfair Google reviews is frustrating, but you are not powerless....

https://www.bookmark-url.win/struggling-with-unfair-feedback-it-is-possible-to-remove-google-reviews-if

Dealing with unfair Google reviews is frustrating, but you are not powerless. Google will remove reviews that clearly violate their content policies, though success is never guaranteed. The secret to a higher success rate is preparation