After testing AI customer service platforms with my team, I’ve seen automation...

https://www.beacon-bookmarks.win/after-testing-five-ai-customer-service-platforms-in-2026-i-ve-seen-teams-hit

After testing AI customer service platforms with my team, I’ve seen automation hit 70% within the first week. The biggest game changer? Shifting the focus from AI trying to fully resolve issues to smartly assisting agents